Terms & Conditions

1. Introduction

Welcome to Evercrest Export. These Terms & Conditions govern your access to and use of https://evercrestexport.com/ and your interactions with our business regarding rice products, export inquiries, quotations, and commercial orders.

By accessing our website or engaging with our services, you agree to these terms. If you do not agree, please discontinue use of the website.

2. Our Products and Services

Evercrest Export provides information and facilitates commercial inquiries relating to rice products, including:

  • Super Basmati Rice

  • 1121 Basmati Rice

  • Arborio Rice

  • IRRI-9 Rice

  • Parboiled Rice

  • Steam Rice

Product availability, specifications, grain characteristics, packaging options, minimum order quantities, and export arrangements may vary according to the product and the terms agreed upon with the buyer.

Website content is provided for general informational purposes. Final product specifications and contractual commitments will be determined by the applicable quotation, specification sheet, purchase order, sample approval, or written agreement.

3. Quotations and Orders

Submitting an inquiry or requesting a quotation does not constitute a confirmed order.

Prices, quantities, packaging, payment schedules, production timelines, shipping arrangements, and other commercial conditions must be agreed upon in writing before an order is considered confirmed.

Quotations may be subject to validity periods, product availability, market conditions, exchange rates, and shipping costs.

We reserve the right to decline an inquiry or proposed order where commercially or legally necessary.

4. Pricing and Payment

Product prices may vary depending on rice variety, grade, order volume, packaging, destination, transportation, insurance, and other applicable costs.

Payment methods, currency, deposits, balances, bank charges, and payment deadlines will be specified in the accepted quotation or sales agreement.

Buyers are responsible for making payments according to the agreed terms. Orders may be delayed, suspended, or cancelled where agreed payments are not received, subject to the applicable contract.

5. Product Quality and Specifications

We aim to supply rice products according to the specifications agreed upon with the buyer.

Product descriptions, images, and general information displayed on the website are intended to help buyers understand our offerings. Natural agricultural products may exhibit reasonable variations in appearance, grain characteristics, aroma, moisture, and other attributes within the agreed specifications.

Where required, quality standards, inspection arrangements, certificates, samples, and testing procedures should be agreed upon before shipment.

6. Packaging and Shipping

Packaging options and shipping arrangements will be agreed upon for each order.

Delivery estimates are provided in good faith but may be affected by production schedules, port congestion, customs clearance, transportation disruptions, weather, or other circumstances beyond our reasonable control.

Unless otherwise agreed in writing, the buyer is responsible for ensuring that the destination country permits the importation of the ordered products and for arranging any buyer-side import licenses, permits, duties, taxes, or clearances.

Applicable shipping terms, including any agreed Incoterms, will be stated in the relevant commercial documentation.

7. Export Documentation and Compliance

Export and import transactions may require commercial invoices, packing lists, certificates of origin, phytosanitary certificates, inspection reports, or other documentation depending on the product and destination.

The parties will agree on the documents to be provided for each shipment. Buyers must provide accurate consignee details and any information reasonably required to facilitate lawful shipment and customs clearance.

All transactions are subject to applicable export controls, import regulations, sanctions, and other relevant laws.

8. Cancellations, Returns, and Refunds

Cancellation requests, product complaints, returns, and refund requests will be reviewed according to our Refund Policy and the applicable sales agreement.

Because rice exports may involve bulk quantities, customized packaging, procurement, processing, and international transportation, cancellation or return options may be limited once an order has entered production or shipment.

Nothing in these terms excludes any rights or remedies that cannot lawfully be excluded under applicable law.

9. Website Use

You agree not to:

  • Use the website for unlawful or fraudulent purposes.

  • Submit false, misleading, or unauthorized information.

  • Attempt to interfere with website security or functionality.

  • Copy, reproduce, or commercially exploit website content without permission.

  • Introduce malicious code or attempt unauthorized access to our systems.

We may restrict access to the website where reasonably necessary to protect our business, users, or systems.

10. Intellectual Property

Unless otherwise indicated, the website’s text, branding, graphics, design, photographs, and other content are owned by or used with permission by Evercrest Export.

You may view and use website content for personal or legitimate business evaluation purposes. Reproduction, redistribution, modification, or commercial use without prior written permission is prohibited, except where permitted by law.

11. Limitation of Liability

To the extent permitted by applicable law, Evercrest Export will not be liable for indirect, incidental, special, or consequential losses arising from the use of this website or reliance on general website information.

Any liability relating to a specific commercial order will be governed by the applicable sales agreement and relevant law.

Nothing in these terms limits liability where such limitation is prohibited by law, including liability for fraud or other non-excludable obligations.

12. Force Majeure

Neither party will be responsible for a failure or delay caused by circumstances beyond its reasonable control, such as natural disasters, severe weather, war, civil unrest, government restrictions, epidemics, port closures, transportation interruptions, or major supply-chain disruptions.

The affected party should notify the other party as reasonably practicable. The parties will work in good faith to minimize the impact and determine appropriate next steps under the applicable agreement.

13. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect personal and business information.

14. Governing Law and Disputes

The governing law and dispute-resolution procedure for a commercial transaction should be specified in the relevant written sales agreement.

For matters not covered by such an agreement, applicable law will determine the rights and obligations of the parties. Nothing in these terms removes any mandatory legal rights that apply to you.

15. Changes to These Terms

We may update these Terms & Conditions from time to time. Revised terms will be published on this page with an updated effective date.

Continued use of the website after publication of revised terms constitutes acceptance only to the extent permitted by applicable law.

16. Contact Information

For questions about these Terms & Conditions, product inquiries, or commercial orders, contact us:

Company: Evercrest Export
Website: https://evercrestexport.com/
Address: 812 Wallington Cir B, Greenwood, IN 46143, USA
Phone: +1 (317) 766-4271